Hassle-Free Returns

About Sumidon

Discover how Sumidon is redefining home living with smart, reliable, and practical products designed to make everyday life easier.

FAQs

Please read our FAQs page to find out more.

What types of products does Sumidon sell?

Sumidon specializes in home appliances, smart kitchen gadgets, and innovative cleaning devices that make daily life easier, more efficient, and enjoyable. Every product is carefully selected for quality, reliability, and practical use.

Do you offer free shipping?

Yes! We provide free shipping on all orders to both Australia and the USA. No matter the size or quantity of your order, there are no hidden fees or extra costs.

How long does delivery take?

Orders typically arrive within 2–5 business days in Australia and 7–12 business days in the USA. Delivery times may vary slightly due to carrier delays or customs processing.

What is your return and refund policy?

We accept returns within 30 days of delivery, with free return shipping and no restocking fees. All items are eligible for return, including products that are not on final sale. Refunds are processed within 5–7 business days of receiving the returned item.

How can I contact Sumidon for support?

Our friendly support team is available Monday – Friday, 9:00 AM – 6:00 PM (AEST). You can reach us via:

  • Email: support@sumidon.com
  • Phone: +1 (531) 200-0151
  • Mail: 9 Garden Place, Shoal Bay, New South Wales 2315, Australia

Didn’t find your answer?

Don't hestitate to contact us